Banking and Insurance Regulatory Commission requested to strengthen the management of insurance industry practitioners to establish a sales capacity classification system
On May 19, the China Banking and Insurance Regulatory Commission issued two notices, both involving practitioners in the insurance industry, and proposed a number of requirements including the establishment of a “sales ability classification system” for practitioners.
On May 19, the China Banking and Insurance Regulatory Commission issued the “Notice on Implementing the Main Responsibilities of Insurance Companies and Strengthening the Management of Insurance Sales Personnel” and “Notice on Effectively Strengthening the Management of Employees of Insurance Professional Intermediaries” (hereinafter collectively referred to as the two “Notices”).
The two “Notices” set forth a number of requirements including the establishment of a “sales ability classification system” for employees.
The Banking and Insurance Regulatory Commission stated that these requirements are aimed at effectively promoting insurance companies and insurance professional intermediaries to fulfill their main responsibilities, and in accordance with the development direction of strengthening management, improving quality, promoting transformation, and establishing an image.
Comprehensively strengthen the sales personnel of insurance companies and employees of professional insurance intermediaries. Team management.
2015 was a turning point in the history of insurance sales personnel: the cancellation of the insurance qualification exam, a large number of people entered the insurance sales team, and since then, the number of insurance agents has increased rapidly at an average annual rate of one million.
The China Insurance Regulatory Commission said that in the face of such a large workforce, it is essential to implement the main responsibility of insurance institutions.
Strengthen their management awareness, and urge them to improve their systems and mechanisms.
At the same time, in 2019, the China Banking and Insurance Regulatory Commission deployed and cleared the practice registration of sales personnel of insurance companies and employees of professional insurance intermediaries.
From the perspective of the review, the quality of employees is uneven, and the problems of large entry and exit are more prominent.
The root cause is that insurance institutions have deficiencies and deviations in the concept, structure, and measures of employee management, and they have not effectively shouldered the main body management. responsibility.
Based on these backgrounds, the China Banking and Insurance Regulatory Commission issued two “Notices”, insisting on problem-oriented and system-based guidance, aiming at the crux of the management of employees, focusing on making up for the shortcomings of the system, effectively improving the effectiveness of supervision, and effectively serving the high-quality development of the industry.
The “Daily Economic News” reporter noted that from 2019 “On the review of the registration data of insurance company sales practitioners” and “On the review of the registration data of insurance professional intermediary practitioners” to May 19, 2020 The two “Notices” on the day of the insurance industry continue to step up supervision as insurance practitioners rectify the road.
It is reported that the two “Notices” are based on the “Insurance Law” and the three regulatory regulations of insurance agents, brokers, and valuers, and in conjunction with the problems found in the clearance of employees in 2019, they are closely linked to insurance institutions. The key point of management responsibility is to clarify and clarify the responsibilities of insurance institutions.
It is worth mentioning that the two “Notices” mentioned that a grading system for employees’ sales capabilities should be established.
Among them, as far as insurance intermediary agencies are concerned, the classification system should comprehensively examine the years of employment, academic knowledge, and integrity records of employees, and strictly distinguish the capabilities of employees to be entrusted and authorized.
And encourage the establishment of targeted training and testing systems to form a long-term mechanism.
As far as insurance companies are concerned, after the establishment of a sales force grading system for sales personnel, sales personnel with high sales capacity qualifications should be authorized more, and those with low sales capacity qualifications should be less authorized.
Encourage and guide sales staff to continuously improve professional knowledge and business capabilities, and actively obtain high-level sales capability qualifications.
The relevant person in charge of the Banking and Insurance Regulatory Commission said that in the developed insurance market, it is a common practice to classify and classify employees.
They have established a relatively complete management of the sales capacity of employees through regulatory agencies, industry organizations, and insurance companies. system.
At present, China’s insurance industry is transitioning to high quality, and consumers ‘insurance needs are more diversified and complicated.
The ability level of employees must be compatible with consumers’ insurance needs and the complexity of insurance products. Objectively, Staff implement more refined management.
The Banking and Insurance Regulatory Commission said that the main purpose of the two “Notices” is to emphasize the legal responsibility of insurance institutions for insurance sales personnel such as insurance sales services and other insurance practitioners to undertake the corresponding business activities of the employees according to law.
The responsibility of the management subject emphasizes the requirements of insurance agencies for the management of these employees in the whole process and all links.